Europe's leading supplier of laser tag equipment

Warranty

What sort of warranty do you offer?

in respect of metal units (other than previously used guns), for a period of 24 months from the date of original purchase;
in respect of polycarbonate units (other than previously used guns), for a period of 12 months from the date of original purchase;
in respect of hero inflatable barricades, for a period of 90 days [from the date of purchase];
in respect of Coleman inflatable barricades, for a period of 12 months [from the date of purchase];
in respect of scopes and electronic parts, for a period of 6 months [from the date of the purchase].

In each case the “Warranty period”, the goods will be free from defects in material and workmanship under normal use and reasonable care (as determined in the sole opinion of BFS); fair wear and tear excepted.

This warranty does not apply to infrared transmitters, sensor cables, fuses, switches, batteries, buttons and other components that diminish over time used in goods as these are considered to be consumables.

Furthermore, this warranty does not cover any goods which have been subject to misuse, abuse, neglect, accidental damage, excess heat or moisture or the use of incorrect voltage or current when charging or an alteration to the goods which affects the viability or performance of the goods (“excluded defects”).

If the goods are or become faulty during the Warranty Period, BFS will repair or replace the goods (at its election) at no cost to you (other than freight and insurance charges which are your responsibility) provided you can satisfy BFS that the defect in the goods falls within the warranty set out above and is not an excluded defect.

To make a claim in respect of the goods which you believe are defective, please contact Battlefield Sports HQ at:

1/6 Graham Street, Underwood,
Queensland. Australia
Tel: (+61) 7 3208 8003
Fax: (+61) 7 3208 3001
Email: support@battlefieldsports.com